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Before continuing from the "Insurance Instantiations (1)" post, I want to repeat my bias: I think that until insurers, and insurance agencies/brokers, can operate entirely using apps on smart device they can't really call themselves "mobile-next." Potential insurance mobility solutions Focus on the producer by enabling producers to use a smart device that has the requisite apps to:
Mobility: Insurance Instantiations (2)
Before continuing from the "Insurance Instantiations (1)" post, I want to repeat my bias:  I think that until insurers, and insurance agencies/brokers, can operate entirely using apps on smart device they can't really call themselves "mobile-next."

Potential insurance mobility solutions


Focus on the producer by enabling producers to use a smart device that has the requisite apps to:


  1. Manage their day (and week and month) - seeing list of sales opportunities, setting up appointments, finding meeting locations, and going to meetings - using the native calendar / GPS / mapping capabilities of the smart device
  2. Get notices about traffic conditions and suggested alternative routes to take if the producer is driving to a meeting
  3. Get alerts about severe weather events
  4. Pull information about the customer from an agency management system or a carrier's CRM system before the meeting
  5. Note comments about the progress of each sale after each meeting whether by using the keyboard, stylus (if applicable), or voice entry
  6. See charts showing progress-to-date or progress-to-goals 
  7. Pull all relevant forms to the sale of a specific line of insurance required by the insurance company and the insurance regulators into a "potential sale area" on the device
  8. View the status of each sale in process and seeing the steps the carrier still needs to complete with time estimates of each step still-to-do
  9. Get a quote for any insurance products the producer is allowed to sell
  10. Walk a prospect through a policy application form either on the producer's device or by also sending it to the prospect's smart device
  11. Coordinate a 3-way video session with a subject matter expert, the prospective client, and the producer to answer questions the prospect or producer might have about the insurance product
  12. Start a video session with a CSR or other colleague in the agency or in the carrier to ask questions or collaborate on an issue - from campaign management to new products to new requirements triggered by new regulations
  13. Complete the policy application form including getting the prospect's e-signature if that can be done at the moment. If completion isn't possible at the time of the meeting with the prospect, then enabling the producer to store the policy application at the point-of-completion it is on the producer's smart device and also upload the information to the relevant agency and/or carrier systems
  14. Get alerts about any of the producer's customers filing a claim, including the "when, where, and why" of the claim
  15. Specifically for a smart watch: see how much time until the next meeting takes place and/or get an alert (sound and/or haptic touch on the wrist) when the producer is close to or at a meeting location.
I realize this is only a starter list of mobile applications for a producer. What would you add?
iTech Dunya

iTech Dunya

iTech Dunya is a technology blog that specializes in guides, reviews, how-to's, and tips about a broad range of tech-related topics..

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