iTunes Is Free & Apple Wants You To Have It!
It’s very unusual not to learn something everyday, and last Thursday was no exception, I did one of my signature “iPhone and Me workshops” at a local non-profit,
One of the users reported a problem with his iPhone….
He’s using a PC with iTunes, as in syncing and back-up, and the last time he went to “sync”, he found he couldn’t do it!
He specifically told me: “the sync button is grayed out…”
FYI/as an Apple user, I know that’s a “signal” they key or “link” is disabled in "Apple/Speak".
This problem confounded me, I suggested that he try “re-loading” or refreshing iTunes, this is what any Apple user would do!
I found out later that I am wrong, and here’s the “correct” 411
I was syncing my wife’s iPhone (a 4-S) to enable “find my iPhone”, and sure enough “the sync key” was grayed out or disabled, but here’s the difference between using an Apple, and a PC….
On my Apple I got the message — “that the iPhone software was out of date”, before I could sync, iOs 8.03 must be loaded to the iPhone 4-S, to bring it up to date, who knew?
I made the assumption that the other user had made, that the iPhone 4-S had maxed out with iOs-7, and iOs - 8 was for iPhone 5 and above. Apparently Apple is going to continue to “support” iPhone 4 — S for at least one more “upgrade” iPhone seven or is it going to be eight.
So fans when something is not right go back to basics, that will usually work!
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